1. Introduction
Welcome to MakeMyVisa.eu. These Terms of Service (“Terms”) govern your use of our website and our visa, migration, and overseas employment consultancy services (“Services”).
By accessing or using our Services, you agree to comply with these Terms. If you do not agree, you must discontinue use of our website and Services.
We may update these Terms at any time. Continued use of the Services after any change constitutes acceptance of the updated Terms.
2. About MakeMyVisa.eu
MakeMyVisa.eu provides professional migration, visa assistance, and overseas job guidance to clients worldwide.
Our Services include:
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Visa assessment and selection support
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Documentation review & application preparation
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Job guidance and overseas employment assistance
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Study, work, and residency migration consultancy
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Support across Europe, the Middle East, Canada, and other destinations
We provide expert guidance — we do not issue visas or influence immigration decisions.
3. Scope of Services
Our Services may involve:
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Free consultation and eligibility evaluation
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Advising on the most suitable visa programs
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Document preparation and compliance guidance
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Assisting with forms, submissions & process navigation
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Job-search guidance (not guaranteed job placement)
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Post-visa consultation and settlement support
Important:
Visa approval is the sole decision of immigration authorities. MakeMyVisa.eu does not guarantee approval.
4. Client Responsibilities
By using our Services, you agree to:
4.1 Provide Accurate Information
All personal details, documents, and statements must be correct and truthful.
4.2 Submit Genuine Documents
Providing fake, altered, or fraudulent documents results in immediate termination.
4.3 Cooperate With the Process
You must provide requested documents in a timely manner and follow our team’s guidance.
4.4 Understand That Final Decisions Are External
Embassies and immigration authorities may change requirements, reject applications, request additional documents, or delay processing — this is beyond our control.
5. Fees, Payments & Refund Policy
5.1 Free Consultation
Initial consultation or profile assessment is completely free.
5.2 Service Fees
Service charges are communicated transparently before onboarding. Fees may vary depending on visa type, complexity, and destination country.
5.3 Payment Terms
Payment methods will be shared directly with the client.
Certain services may require upfront payment; others may follow a staged payment model.
5.4 Refund Policy
MakeMyVisa.eu offers a fair and clear refund process.
A refund may be provided if:
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Your visa is officially rejected, and
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You followed all instructions given, and
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You submitted all required documents correctly, and
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The rejection was not caused by missing documents, misrepresentation, or the client’s non-cooperation.
Refund requests must include:
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A copy of the official refusal letter
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Required supporting documents
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Verification information requested by our team
Refund eligibility is determined after case review.
5.5 Non-Refundable Situations
Refunds will not be provided if a visa is rejected due to:
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Fake, altered, or unverifiable documents
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Withholding information or misrepresentation
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Failure to follow instructions
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Changes in immigration rules
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Embassy/authority discretion
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Client negligence or delay
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Criminal history or security reasons
6. No Guarantee of Visa or Job Approval
MakeMyVisa.eu does not guarantee:
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Visa issuance
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Processing speed or approvals
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Employment, salary, or job outcome abroad
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Success in immigration pathways
We assist, guide, and prepare — final outcomes rest with external authorities.
7. Limitation of Liability
To the fullest extent permitted by law:
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MakeMyVisa.eu is not liable for visa rejections, delays, extra document requests, financial loss, travel losses, job losses, or indirect damages.
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Our total liability is strictly limited to the amount you paid us for the specific service.
8. Intellectual Property
All content on MakeMyVisa.eu — including text, graphics, branding, and layout — is owned by us.
You may not copy or reuse any materials without written permission.
9. Privacy & Data Protection
We collect and process personal data to offer our Services, including sensitive immigration-related documents.
Your data is handled securely and never shared beyond what is required for visa processing.
By using our Services, you consent to the practices described in our Privacy Policy.
10. Termination of Services
We may suspend or terminate Services immediately if:
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You violate these Terms
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You submit fake documents
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You behave abusively toward staff
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You fail to provide accurate information
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You do not pay agreed fees
Upon termination, no further services will be delivered. Refunds follow Section 5.
11. Governing Law
These Terms are governed by the laws of [USA & Singapore].
Any disputes will be resolved exclusively in the courts of [USA & Singapore].
12. Contact Information
For questions, support, or legal concerns, contact us at:
📧 Email: info@makemyvisa.eu
